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Please fix the game (update 1.61)

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  • Please fix the game (update 1.61)

    The latest update 1.6.1 does nothing but crash for IOS 5 devices. Most have been unable to get in the game for the entire weekend. I cannot believe that as a gaming software company, that you failed to test this before release and what makes it even worst then that, you release this update on a Friday without any support for the entire weekend.

    PLEASE FIX THIS ASAP...I WOULD REALLY LIKE TO GET BACK INTO MY ACCTS, AS WELL AS MANY OTHERS
    Hu-Flung-Pu (Ass Fam)

  • #2
    Re: Please fix the game (update 1.61)

    Yeah, this weekend has sucked! Please fix ASAP!

    Comment


    • #3
      Re: Please fix the game (update 1.61)

      I have an account on an older ipod Ver 5.1.1. Can't do anything but chat. Nothing. Help please. Lots of others very frustrated.

      Comment


      • #4
        Re: Please fix the game (update 1.61)

        Try the following

        1) delete app
        2) restart phone
        3) reinstall the app
        4) restart phone

        Fixes most crashing issues with most apps. The problem with people crying about crashing is they don't understand that there may be a problem being cause else where and not with the app. The ue app itself is pretty bare. All it really has to it are pictures. That's pretty hard to mess up. Chances are the problem is with the phone and not the app. But at least try to rule out other possibilities

        If it truly was the apps fault everyone would be having issues not a handful of people

        Comment


        • #5
          Re: Please fix the game (update 1.61)

          This was one of this first things I tried and it did it work (just tried it again). I have to disagree with your comment as it must be the phone and not the app. If everything was working perfectly with 1.6.0 and then after installing the latest version (1.6.1), all users with an older IOS (5.1.1) device/OS, suddenly cannot get the game to work, simple logic dictates that it was the new application that caused the issue. If it was only a couple devices and other 5.1.1 version worked, then i would agree with you.
          Hu-Flung-Pu (Ass Fam)

          Comment


          • #6
            Re: Please fix the game (update 1.61)

            Originally posted by Voodoo jester View Post
            Try the following

            1) delete app
            2) restart phone
            3) reinstall the app
            4) restart phone

            Fixes most crashing issues with most apps. The problem with people crying about crashing is they don't understand that there may be a problem being cause else where and not with the app. The ue app itself is pretty bare. All it really has to it are pictures. That's pretty hard to mess up. Chances are the problem is with the phone and not the app. But at least try to rule out other possibilities

            If it truly was the apps fault everyone would be having issues not a handful of people
            Did that and that, oh yeah, and that. Its been established that it is the update being done on devices that can only use up to the version IOS 5. The app was running fine for me untill i did the update and now like a lot of others, cant do anything in the game.

            Comment


            • #7
              Re: Please fix the game (update 1.61)

              Confirmed it is not our devices that have all of a sudden all stopped working properly. It's the update.

              Comment


              • #8
                Re: Please fix the game (update 1.61)

                If you confirmed its app and not phone then why is it some people are still able to play... Thanks for supporting me in saying its a phone issue

                Comment


                • #9
                  Re: Please fix the game (update 1.61)

                  Originally posted by Voodoo jester View Post
                  If you confirmed its app and not phone then why is it some people are still able to play... Thanks for supporting me in saying its a phone issue
                  It's because some people have iOS6 or iOS7 and it works fine. The reason why the game is crashing for some people is because they have legacy hardware, and can only run iOS4 and iOS5. The game crashes for those who have the iPad first gen, as well as several iPod editions. This was deduced in a technical support thread that we started over the weekend.

                  I see what you're saying in that it's a phone issue, and you are half correct. It's the fact that we have **** hardware that we can't handle the latest update that PA has pushed. Still, the compatibility list says that it's compatible with basically all Apple devices, with iOS 4.3 and up. As such, the game should work under those conditions, and not fail for some phones and pass for others.

                  Still, this is an issue that needs to be resolved.
                  - rayryeng
                  Last edited by rayryeng; 12-10-2013, 01:16 AM.

                  Comment


                  • #10
                    Re: Please fix the game (update 1.61)

                    Ok I'll update on my iPad 1... Keep you posted. It may be possible to force it to work

                    Comment


                    • #11
                      Re: Please fix the game (update 1.61)

                      Originally posted by Voodoo jester View Post
                      Ok I'll update on my iPad 1... Keep you posted. It may be possible to force it to work
                      Are you absolutely sure? I think it will break the game on your iPad 1... but if you could and test it out, that would be great. You can see why we're all getting so pissed off with the game LOL. Thanks alot man.

                      Comment


                      • #12
                        Re: Please fix the game (update 1.61)

                        Yeah... If it doesn't work I can still downgrade the app.. I have the old version saved on my computer... If push comes to shove I could post a download link and give a tutorial to downgrade the app

                        Comment


                        • #13
                          Re: Please fix the game (update 1.61)

                          rayryeng is right .. I saw it myself the compatiblity said "requires ios 4.3 or later .. not a phone issue, the app has not been made compatible for all older devices .. really a bad job from PA this time..

                          Comment


                          • #14
                            Re: Please fix the game (update 1.61)

                            Originally posted by Voodoo jester View Post
                            Yeah... If it doesn't work I can still downgrade the app.. I have the old version saved on my computer... If push comes to shove I could post a download link and give a tutorial to downgrade the app
                            If you could do that that would be AWESOME. I forgot to save the old version of the app, which is why I'm stuck. If you can post a version 1.60 copy of the app somewhere, I will forever be in your debt. Let me know boss.

                            -rayryeng

                            Comment


                            • #15
                              Re: Please fix the game (update 1.61)

                              Originally posted by rayryeng View Post
                              If you could do that that would be AWESOME. I forgot to save the old version of the app, which is why I'm stuck. If you can post a version 1.60 copy of the app somewhere, I will forever be in your debt. Let me know boss.

                              -rayryeng
                              I'll have to run it through pa first make sure that's ok to do before I do it..

                              Comment

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