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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.â€‌
- Do not use ill terms which are offensive to groups, do not “flameâ€‌, “troll.â€‌ or “hazeâ€‌.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create �sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • #16
    Re: Mmb

    Tayien, please pm SuperD on the forums - no promises but they may be able to discuss it further?
    Come join us
    on the official
    Underworld Empire Discord Server
    https://discord.gg/ThdmzmJ

    Comment

    • #17
      Re: Mmb

      Sent message. Could you help me with this too?

      Comment

      • #18
        Re: Mmb

        How often is SuperD on? Does he have an email?

        Comment

        • #19
          Re: Mmb

          What level are you and what's your stamina? I'm just wondering how it's possible not to hit the invisible threshold when you're so dedicated lol.
          I think it's fair to have a minimum threshold to get rewards you practically haven't done anything for
          I also think it's fair to warn people by telling them the rules of engagement in advance. That way people can at least decide for themself. Hope you get something out of it, and that you'll contribute a little more next time lol
          Personally I got ranked 1001 so I'm also a little pissed but in another way though haha

          Comment

          • #20
            Re: Mmb

            I was lvl 90ish with about 100 stamina

            Comment

            • #21
              Fair gaming

              Hello. With in the context of fair game play I would like to talk about the last MMB. In the scope of the rewards there are the contribution rewards. Now in the Rules and the How to play it states the those who participated in the event would get rewarded for every 5 lvls of the boss fight. That was the ONLY requirements stated. With that being said. Why have a not received the contribution rewards yet? I asked some Devs for help with no reply.

              Comment

              • #22
                Re: Fair gaming

                Originally posted by Tayien View Post
                Hello. With in the context of fair game play I would like to talk about the last MMB. In the scope of the rewards there are the contribution rewards. Now in the Rules and the How to play it states the those who participated in the event would get rewarded for every 5 lvls of the boss fight. That was the ONLY requirements stated. With that being said. Why have a not received the contribution rewards yet? I asked some Devs for help with no reply.
                How many points did you put into it? There's still a threshold you HAVE to reach for the awards, this stops people from putting in like 1 stamina and getting something for basically nothing

                Comment

                • #23
                  Re: Fair gaming

                  Merged this thread with a thread on same issue you created.
                  Originally posted by Tayien View Post
                  Hello. With in the context of fair game play I would like to talk about the last MMB. In the scope of the rewards there are the contribution rewards. Now in the Rules and the How to play it states the those who participated in the event would get rewarded for every 5 lvls of the boss fight. That was the ONLY requirements stated. With that being said. Why have a not received the contribution rewards yet? I asked some Devs for help with no reply.
                  Devs (Duke) responded on this original thread. Issues like this are followed up with support via support channels. Resolution of such matters between the player and support are private per forum TOS.

                  Thread will stay open if Devs want to respond further on this thread.

                  Comment

                  • #24
                    Re: Mmb

                    Nothing was stated for anyone to see. Nothing was written anywhere about a minimum pts. I looked. A agree with a minimum pts. However nothing being posted about it is miss leading. I did however fellow the LISTED rules of the game. How is this fair to anyone? How many new players have left because of this? There is alot of posts about how to find and keep new players. Is this how you do it? How can you justify miss leading players? All I would like are the rewards that where stated I would receive.

                    Comment

                    • #25
                      Re: Mmb

                      How do I find the support channel?

                      Comment

                      • #26
                        Re: Mmb

                        [email protected]
                        Originally posted by Tayien View Post
                        How do I find the support channel?

                        Comment

                        • #27
                          Re: Mmb

                          Thanks. Sent email.

                          Comment

                          • #28
                            Re: Mmb

                            Another ticket. I've had 3 tickets closed about this issue. That's why I came to the forums about it.

                            Comment

                            • #29
                              Re: Mmb

                              Any info would be nice.

                              Comment

                              • #30
                                Re: Mmb

                                Originally posted by Tayien View Post
                                Any info would be nice.
                                With kindness in my heart Tayien, if you didn't have at least 5000 points in the last MMB, you are not getting the rewards. Traditionally, the devs explained some but not all in-game details. This was done intentionally for a long time for a variety of reasons but not to punish players or drive them away. Now we have Duke and Gaea and things have dramatically improved in communication. It's getting better and will continue to get better. It's a fun game - don't let 1 event spoil it for you. Stick around, work on your build, keep talking with us on the forums and let's have some fun together.
                                Come join us
                                on the official
                                Underworld Empire Discord Server
                                https://discord.gg/ThdmzmJ

                                Comment

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