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New Devs so i give it another try - help with fusion mistake

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  • New Devs so i give it another try - help with fusion mistake

    Hello,

    I already submitted a ticket a long time ago but i see we have new devs that seem to take care of paying customers.

    I accidentally fused a second! 9 star john lt. Can you please unfuse them cause 2 9 stars arent helpful

    I think the game shouldnt let you fuse a second 9 star but give you some kind of warning.

    Thanks for your help and i hope my english is understandable (no native speaker).

    Best regards

  • #2
    Re: New Devs so i give it another try - help with fusion mistake

    I forgot to mention the answer to my ticket from the devs before:

    "Mistakes do happen".

    This was the time when i stopped spending (look into my account history, i barely spend now since i cant understand how you respond to a customer that spent thousands of euros for a phone app).

    Comment


    • #3
      Re: New Devs so i give it another try - help with fusion mistake

      I sympathise with Tay perhaps if this can't be resolved I wonder in the future if another option would be to open up Lts to 10 star.

      Comment


      • #4
        Re: New Devs so i give it another try - help with fusion mistake

        Originally posted by Tayfur View Post
        Hello,

        I already submitted a ticket a long time ago but i see we have new devs that seem to take care of paying customers.

        I accidentally fused a second! 9 star john lt. Can you please unfuse them cause 2 9 stars arent helpful

        I think the game shouldnt let you fuse a second 9 star but give you some kind of warning.

        Thanks for your help and i hope my english is understandable (no native speaker).

        Best regards
        Please send another ticket to support and see the outcome. After all it's a player mistake. No guarantee this will be resolved from me but worth another try.

        Comment


        • #5
          Re: New Devs so i give it another try - help with fusion mistake

          I submitted a ticket about a week ago but didnt get any repy.

          Comment


          • #6
            Re: New Devs so i give it another try - help with fusion mistake

            I agree on there should be a block on creating 2 9* LTs of the same LT.

            Comment


            • #7
              Re: New Devs so i give it another try - help with fusion mistake

              Nothing has changed. No answer. Support sucks.

              Comment


              • #8
                Re: New Devs so i give it another try - help with fusion mistake

                Originally posted by Tayfur View Post
                Nothing has changed. No answer. Support sucks.
                Which email did you send your ticket to?
                Come join us
                on the official
                Underworld Empire Discord Server
                https://discord.gg/ThdmzmJ

                Comment


                • #9
                  Re: New Devs so i give it another try - help with fusion mistake

                  Originally posted by Tayfur View Post
                  Nothing has changed. No answer. Support sucks.
                  I think if they start helping you with this case, they have to start resolving all the similar problems from all player base. After all it is not their fault.

                  A solution to this maybe the introduction of uncombinator or just ways to uncombine LTs. This may or may not happen depends on how we prioritize things.

                  Comment


                  • #10
                    Re: New Devs so i give it another try - help with fusion mistake

                    Originally posted by UWE_Duke View Post
                    I think if they start helping you with this case, they have to start resolving all the similar problems from all player base. After all it is not their fault.

                    A solution to this maybe the introduction of uncombinator or just ways to uncombine LTs. This may or may not happen depends on how we prioritize things.
                    I would like a couple of these
                    Come join us
                    on the official
                    Underworld Empire Discord Server
                    https://discord.gg/ThdmzmJ

                    Comment


                    • #11
                      Re: New Devs so i give it another try - help with fusion mistake

                      Originally posted by Cthulu View Post
                      I would like a couple of these
                      I hope we don't have to farm bosses for these, what with the marvellous rng for drops.

                      Comment


                      • #12
                        Re: New Devs so i give it another try - help with fusion mistake

                        Originally posted by UWE_Duke View Post
                        I think if they start helping you with this case, they have to start resolving all the similar problems from all player base. After all it is not their fault.

                        A solution to this maybe the introduction of uncombinator or just ways to uncombine LTs. This may or may not happen depends on how we prioritize things.
                        How about a code block that queries the account for the LT ID and highest owned star and if it is 9 then not allowing 2 9 star LTs for the same Lt to be created. Probably should have been foresight on it to begin.

                        Comment


                        • #13
                          Re: New Devs so i give it another try - help with fusion mistake

                          Originally posted by Xcali1985 View Post
                          How about a code block that queries the account for the LT ID and highest owned star and if it is 9 then not allowing 2 9 star LTs for the same Lt to be created. Probably should have been foresight on it to begin.
                          I think this would be best since you can't use 2 9*s of the same LT and cannot fuse them to 10*. Seems way less hassle than coding an uncombinator for this. This would make existing accidents a case-by-case or a once-through script at most, and anything moving forward being blocked by the system being smart enough to not allow two 9*'s of the same LT to be created by accident.

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