Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.â€‌
- Do not use ill terms which are offensive to groups, do not “flameâ€‌, “troll.â€‌ or “hazeâ€‌.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create �sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Why does this game freeze/crash so often on android?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • UWE_Duke
    replied
    Re: Why does this game freeze/crash so often on android?

    Originally posted by SolidSnake View Post
    This new update with the boss heist has brought some new bugs as well but it's nothing too critical. Otherwise, that's good news and I hope it continues to improve.
    http://underworldempireforums.com/sh...S-Boss-Crashes

    Leave a comment:


  • SolidSnake
    replied
    Re: Why does this game freeze/crash so often on android?

    Originally posted by UWE_Duke View Post
    We haven't been able to smooth out the android debug flow for the crash root causes until recently, meaning fixing android crashes was a hard and tedious job before.

    Per our client engineer, in version 3.31, some major crashes in Android was detected and fixed. I think we have a good reason now to believe UE-Android will have a bright future.
    This new update with the boss heist has brought some new bugs as well but it's nothing too critical. Otherwise, that's good news and I hope it continues to improve.

    Leave a comment:


  • NutzOfDeez
    replied
    Re: Why does this game freeze/crash so often on android?

    I still have slow loading times, less than normal though, with the occasional timeout.
    However, the game has only crashed 2-3 times in the last few days.
    That's on my Android. IOS is just as dependable as always

    Leave a comment:


  • Popop
    replied
    Re: Why does this game freeze/crash so often on android?

    I am still crashing quite a bit on Andriod 6.01.

    Leave a comment:


  • Ramaria2
    replied
    Re: Why does this game freeze/crash so often on android?

    Duke
    So Gaea dont use a third party to re write the code for Android?

    Leave a comment:


  • NutzOfDeez
    replied
    Re: Why does this game freeze/crash so often on android?

    Originally posted by UWE_Duke View Post
    We haven't been able to smooth out the android debug flow for the crash root causes until recently, meaning fixing android crashes was a hard and tedious job before.

    Per our client engineer, in version 3.31, some major crashes in Android was detected and fixed. I think we have a good reason now to believe UE-Android will have a bright future.
    I hope so!! Love UE but it's been so frustrating on Android, which isn't news to anybody.

    Leave a comment:


  • UWE_Duke
    replied
    Re: Why does this game freeze/crash so often on android?

    Originally posted by SolidSnake View Post
    I've been playing this game for over 3 years now and the one thing that has remained is the freezing/crashing issues across three different devices (Samsung Galaxy S4, ASUS Google Nexus 7, Samsung Galaxy S6). I've sent in numerous reports (I think through the play store?) to the point in which it's no longer an option for me and I'm only left with pressing wait or OK now. I used to think I could predict and figure out why it would freeze or crash but now I'm lost and the game freezes or crashes whenever it wants even doing simple things such as scrolling down the battle list, going to jobs, etc. No amount of waiting resolves the issue either and it's gotten to the point in which I just shut down the game ASAP to minimize time lost from waiting on it to unfreeze itself. Before all this, I also used to have issues with the game crashing so hard that it would restart my phone (Samsung Galaxy S4 and a few times on the Nexus 7) but lately that hasn't happened these days. Anyways I apologize for the rant but I've seriously gone mad from these issues. Is it just me or do others with android have this problem?

    P.S. I also use an old regular iPhone 4 and it rarely if ever freezes.
    We haven't been able to smooth out the android debug flow for the crash root causes until recently, meaning fixing android crashes was a hard and tedious job before.

    Per our client engineer, in version 3.31, some major crashes in Android was detected and fixed. I think we have a good reason now to believe UE-Android will have a bright future.

    Leave a comment:


  • DFish
    replied
    Re: Why does this game freeze/crash so often on android?

    I think the answer is two parts. 1. They build in iOS and then convert to Android (you can find the post on the forums). 2 and most important is that each phone is different and each company releases a bit different version of Android software. Every iOS phone is exactly the same, so there are less compatibly issues. For Android they likely code to work with the most phones and tablets possible.

    There was a time when a lot of Android phones were completely incompatible. Since they widened the number of devices served, the game play has gotten worse. I never had a problem with my first Android phone 3 years ago. But my tablets didn't work at all. Now all my devices work, but they are unstable.

    Leave a comment:


  • the3
    replied
    Re: Why does this game freeze/crash so often on android?

    I wish they gave us a well done Android app so we dont have to switch OS to have a good gaming experience

    Leave a comment:


  • NutzOfDeez
    replied
    Re: Why does this game freeze/crash so often on android?

    I wish for 1 day they gave us an option to switch toons from Android to IOS, I would love to switch everything to my IPhones.

    Leave a comment:


  • NerV
    replied
    Re: Why does this game freeze/crash so often on android?

    My s6 crashes all the time. Iphone 5. Not once. Soon the s8 will be out and my 2 year plan will be up. Will hope for great improvements when i get one *gulp*

    Leave a comment:


  • zipp3r
    replied
    Re: Why does this game freeze/crash so often on android?

    I play the game for 3 years also and through those years I've been experiencing the same problems. I often get timeouts, crashes maybe 3-4 times daily. Also, the game is working awfully on android. Crashes happen during PvP, EvE (especially when I bring up war log). GAEA should really focus on fixing the game so android users can get the same experience as iPhone.

    Leave a comment:


  • Xcali1985
    replied
    Re: Why does this game freeze/crash so often on android?

    Originally posted by SolidSnake View Post
    I also have problems with the war log too. Sometimes it just comes out black and I have to reload it a few times to make the text show up and for me it eventually gets stuck and stops reporting any actions.
    That is a universal issue. Happened on my 5,6+,&7.

    Sometimes you have to click it then go back and forth a few times. There seems to be a transition overlay that freezes sometimes.

    Leave a comment:


  • Cthulu
    replied
    Re: Why does this game freeze/crash so often on android?

    Lol, you have to go a long time ago, in a galaxy far, far away for your answer:





    Good luck droids!

    Leave a comment:


  • Shautz
    replied
    Re: Why does this game freeze/crash so often on android?

    And i had iphone 4. Never crashed/frezed too

    Leave a comment:

Working...
X