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2.40 iOS/Android - Information and Known Issues

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  • #1

    2.40 iOS/Android - Information and Known Issues

    iOS:
    2.40 released on 5/14

    ================================================== =========

    Android:

    2.40 released on 5/22

    History:
    App location:
    https://play.google.com/store/apps/details?id=com.kabam.underworldandroid&hl=en


    ================================================== =========

    Content Released and Bug Fixes as of [5/14]:

    "Call to Arms" button not available in FPS bosses on iPhone 4 (Resolved)
    Manage Loadout button improvements
    Respect Management Improvements

    New Feature: Insignias - See here for more

    Decrease the cost of the cash upgrade component by 25% - changed 5/21
    Increase cash received from bosses by 2x - changed 5/21
    Increase PvP cash stolen by 3x - changed 5/21

    Envy LT released 5/22

    Android Insignia Delay Special released 5/27

    Player Appreciate Promo released 5/29

    EvE Summer 2015 Season Started June 2015

    ================================================== =========

    Known Issues found or confirmed in 2.40 release:
    - Possible lag on specific Android devices and iOS devices (investigating 3/6)
    Potential Workaround: Uninstall of App and Re-installation. This is a known issue as highlighted in Renn posts (re-direct link to article)
    UPDATE 4/15 : If you have updated to 5.1 Lollipop, there may be performance issues. The team is investigating further as this update is new
    - All Secret Jobs display rewarded cash as 30K but correct amount earned is given (investigating 5/14)
    - App Crashes on initial load on iOS 5.1 on (confirmed)iPod 3/4, iPad 1 (investigating 5/15)
    - App Crash on Profile Tab > on iOS (reported 6.1.6 and above) on iPod and iPhone (investigating 5/15)
    Potential Workaround: Go to Settings > Misc > Fully Expand Profile > TURN IT ON
    - Crate Roll display issue with skins appearing as unlocked when not won (Resolved 5/19 *affects 2.40/Android 2.30)
    - Bonus Health not appearing to add immediately to EvE base Health (confirmed as of 5/18 (Resolved 5/19)
    - Insignia drop discrepancy (investigating 5/26 (Resolved 5/27 LINK )
    - Inconsistent payout for EvE (confirmed as of 5/27 (Resolved 5/28)
    - Bonus Health not appearing to add in EvE from Insignias - issue 2 (Resolved 5/27)
    - Crashing with Insignias on Android and iOS via PvP, LT page, Loading on Insignia area (found on 5/27 @ 7:15 PM PST Resolved 5/28 @ 9:15 PM PST)

    ================================================== =========

    Last Updated: 6/8

    Necessary information that can be provided, will be provided. Please keep this thread on topic.

    -Tank
    Last edited by UWE_Tank; 06-09-2015, 01:43 AM. Reason: edits on bug, add of season ending
    Tags: None
    • 👍 1
  • #2
    Re: 2.40 iOS/Android - Information and Known Issues

    Dear Tank,

    With the new update of 2.4, I can no longer play as my game would crash instantly whenever i launch it. I'm running on ios 5.1 on a old ipod device.

    Comment

    • #3
      Re: 2.40 iOS/Android - Information and Known Issues

      Originally posted by Valkyrie View Post
      Dear Tank,

      With the new update of 2.4, I can no longer play as my game would crash instantly whenever i launch it. I'm running on ios 5.1 on a old ipod device.
      Same problem with my (old iPad running iOS 5.1. (of course, I tried to shut down and restart, to uninstall and reinstall, and combinations of both)

      Moreover the old UE version (1.xx) that I used as a workaround for this situation does not work anymore : it tells me to update to the latest version...

      It might be a good idea to offer two downloads on the AppStore : one for the last stable version; one for the brand new (and most often bogus) version.

      Right now, I am completely stuck and unhappy

      Comment

      • #4
        Re: 2.40 iOS/Android - Information and Known Issues

        The same over here... Cannot open the game!! Why dont y'all just make sure it WORKS before letting us update??

        This was update before aswell.... Took over more than a week then!! Plzz learn from mistakes, i really dont find it funny

        Comment

        • #5
          Re: 2.40 iOS/Android - Information and Known Issues

          Works fine on my iPhone 5s. Waiting on update for Droid

          Thanks for the update Tank!
          sigpic

          Comment

          • #6
            Re: 2.40 iOS/Android - Information and Known Issues

            Itwould be best if UE tested new updates on every IOS... From 5.1 going up to 8.1 before placing it on appstore

            Coz it happens way to many times, that a lot of ppl cant even open the game! Sometimes its for more than week,(s)

            Comment

            • #7
              Re: 2.40 iOS/Android - Information and Known Issues

              Originally posted by JUGGYNAUT View Post
              Itwould be best if UE tested new updates on every IOS... From 5.1 going up to 8.1 before placing it on appstore

              Coz it happens way to many times, that a lot of ppl cant even open the game! Sometimes its for more than week,(s)
              Same here game will not open , using old Ipod touch.

              Comment

              • #8
                Re: 2.40 iOS/Android - Information and Known Issues

                Same as the above, game wont even start, ios 5.1.1. Btw, what does it take for this to be deemed as a known issue?

                As this update actually dont support 5.1 it should be stated when updating, not rendering us dead in the water. "just update your Ios" does not apply in my case as I have apps that rely on that version.

                Please enter it in the list of known issues so at least we get a feeling that it might get looked into.

                Comment

                • #9
                  Re: 2.40 iOS/Android - Information and Known Issues

                  Works for me on iPhone 4S running iOS 6.1.3 (I think).

                  Comment

                  • #10
                    Re: 2.40 iOS/Android - Information and Known Issues

                    Same here Crashes on iPad iOS 5.1.1

                    Instantly.
                    1594dc
                    362b14
                    Add Me

                    Comment

                    • #11
                      Re: 2.40 iOS/Android - Information and Known Issues

                      Originally posted by Markz1337 View Post
                      Same here Crashes on iPad iOS 5.1.1

                      Instantly.
                      Everyone,

                      The team appreciates the information being described. It appears to be two crash instances:

                      1. App Crashes on initial load on iOS 5.1 on (confirmed)iPod 3/4, iPad 1: This type of crash is being investigated and the team is aware of it. Please extend your patience to the team while they review the situation. We understand how this affects the experience of those on older devices.

                      2. App Crash on Profile Tab > with non-expanded windows on iOS (reported 6.1.6 or above) on iPod and iPhone: This type of crash is being investigated and the team is aware of it. There is a potential workaround:

                      Go to the App's Settings via More > Settings > Scroll a little down to Misc > Fully Expand Profile > TURN IT ON. This should prevent the crash in the meantime while the team reviews the situation.

                      Apologies for the occurrence but everyone's patience is appreciated.

                      Thank you.

                      -Tank
                      Last edited by UWE_Tank; 05-15-2015, 09:43 PM.

                      Comment

                      • #12
                        Re: 2.40 iOS/Android - Information and Known Issues

                        We sure all hope its getting fixed REEEAAAALLLLLYYYYYY fast

                        And plzzz test ur next update on ALL IOS versions before placing them online!
                        So everybody can enjoy the newest things at the same time... Honestly thats the best thing guys....

                        Appreciate all UE hard work tho!! Thanx for adding new items to the game every time
                        Last edited by JUGGYNAUT; 05-15-2015, 08:31 PM.

                        Comment

                        • #13
                          Re: 2.40 iOS/Android - Information and Known Issues

                          Like always and I comment in wrong room lol.... I read renn thread no crash update and I update and crash again... OK Tank please fix it soon... Thank you

                          Comment

                          • #14
                            Re: 2.40 iOS/Android - Information and Known Issues

                            Originally posted by Valkyrie View Post
                            Dear Tank,

                            With the new update of 2.4, I can no longer play as my game would crash instantly whenever i launch it. I'm running on ios 5.1 on a old ipod device.

                            Damn I love that I have spent 1000's of dollars on this game only to update then now I havnt been able to log in since missing wars and property collects and boss fights

                            Comment

                            • #15
                              Re: 2.40 iOS/Android - Information and Known Issues

                              Yep, still can not get in. How about a Monday launch next time????????????? Then you have all week to resolve.

                              Comment

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