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PA/UE has gone too far

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  • PA/UE has gone too far

    So I purchased what ended up around 1500-2000$ worth of FP. The server kept timing out so I assumed I wasn't charged. Well my CC was charged and iTunes had no record of the sale(due to a faulty UE server). Not only did I wait almost 2weeks to hear "sorry you have no receipt we can't help you" from support. Now I have to wait 60+ days to dispute this with my CC company.

    Note: I even sent support my transactions STRAIGHT off my CC bill and their response was "sorry iTunes shows nothing"

    I STRONGLY ADVISE ALL PLAYERS TO STOP BUYING AND SPENDING SO PA WILL FIX THESE ISSUES
    Last edited by Tyler-ES; 02-12-2014, 03:24 AM.

  • #2
    Re: PA/UE has gone too far

    Originally posted by Tyler-ES View Post
    So I purchased what ended up around 1500-2000$ worth of FP. The server kept timing out so I assumed I wasn't charged. Well my CC was charged and iTunes had no record of the sale(due to a faulty UE server). Not only did I wait almost 2weeks to hear "sorry no you have no receipt we can't help you" from support. Now I have to wait 60+ days to dispute this with me CC company.

    Note: I even sent support my transactions STRAIGHT off my CC bill and their response was "sorry iTunes shows nothing"

    I STRONGLY ADVISE ALL PLAYERS TO STOP BUYING AND SPENDING SO PA WILL FIX THESE ISSUES
    When it says Connexion timed out, the command is sent, but you simply don't recieve the reaction. That's a hell of a bill though... I'm sorry to hear that and I hope that you'll get refunded.

    Comment


    • #3
      Re: PA/UE has gone too far

      Originally posted by Tyler-ES View Post
      So I purchased what ended up around 1500-2000$ worth of FP. The server kept timing out so I assumed I wasn't charged. Well my CC was charged and iTunes had no record of the sale(due to a faulty UE server). Not only did I wait almost 2weeks to hear "sorry you have no receipt we can't help you" from support. Now I have to wait 60+ days to dispute this with my CC company.

      Note: I even sent support my transactions STRAIGHT off my CC bill and their response was "sorry iTunes shows nothing"

      I STRONGLY ADVISE ALL PLAYERS TO STOP BUYING AND SPENDING SO PA WILL FIX THESE ISSUES
      Try to contact apple this is one instance they do grant refunds.. If not they could find the receipts for you..


      Pa isn't entirely to blame its possible the issue is on apples side... The time out error messages look the same regardless if it's apple or pa. Since this is a persistent problem even when pa didn't have time out problems it's reasonable and logical to conclude its apples fault...

      Coupled with being charged but no receipt it's even more likely apples fault

      Comment


      • #4
        Re: PA/UE has gone too far

        I would agree voodoo, but I've had so many issues with purchases in this game apple has said "purchases in this game are at your own risk"

        Comment


        • #5
          Re: PA/UE has gone too far

          They say that to try and discourage you from seeking refunds and try to shift blame from them... Now games that use companies like mobage or tapjoy while they use iTunes for purchases... The purchases are handled differently

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          • #6
            Re: PA/UE has gone too far

            iTunes has given me plenty of refunds and actually provided good and real customer support. This isn't iTunes. This is about a overgrown game with McDonalds service and a 5yearold server that can't handle anything.

            Comment


            • #7
              Re: PA/UE has gone too far

              image.jpg

              Here is the error msg

              Comment


              • #8
                Re: PA/UE has gone too far

                Originally posted by Tyler-ES View Post
                [ATTACH=CONFIG]2859[/ATTACH]

                Here is the error msg
                That comes from iTunes. Not pa..


                I get that in dawn of the dragons and another one called kungfuhouse, air patriots. Gf gets them on candy crush

                Comment


                • #9
                  Re: PA/UE has gone too far

                  Voodoo this is straight from UE and their servers. Stop backing PA/UE.

                  If it was iTunes UE could still see my purchases and accept my CC receipts as proof. Again iTunes as told me "all purchases are at your own risk" in this game

                  If it was as simple as a iTunes problem, support should have issued my lost FP with no issues. They didn't.
                  Last edited by Tyler-ES; 02-12-2014, 04:55 AM.

                  Comment


                  • #10
                    Re: PA/UE has gone too far

                    Originally posted by Tyler-ES View Post
                    Voodoo this is straight from UE and their servers. Stop backing PA/UE.

                    If it was iTunes UE could still see my purchases and accept my CC receipts as proof. Again iTunes as told me "all purchases are at your own risk" in this game

                    If it was as simple as a iTunes problem, support should have issued my lost FP with no issues. They didn't.
                    If it was pa then why haven't you gotten receipts that you previously mentioned not getting... If it was purely pa then iTunes would have a record and pa could see like you said.

                    But since this is not the case it's obviously iTunes... "If you eliminate all possibilities the. Whatever's left however unlikely is the answer"

                    Think logically.. I'm not backing pa because that's what you all seem to think I do.. I simply take the info given and respond after thinking about it logically.

                    Pa support as well as any other game out there will not issue iap without receipts. As iap bypass apps can generate custom receipts this is a secondary precaution just by some chance someone manages to bypass the server checks during the purchase process
                    Last edited by Voodoo jester; 02-12-2014, 05:14 AM.

                    Comment


                    • #11
                      Re: PA/UE has gone too far

                      Originally posted by Voodoo jester View Post
                      If it was pa then why haven't you gotten receipts that you previously mentioned not getting... If it was purely pa then iTunes would have a record and pa could see like you said.

                      But since this is not the case it's obviously iTunes... "If you eliminate all possibilities the. Whatever's left however unlikely is the answer"

                      Think logically.. I'm not backing pa because that's what you all seem to think I do.. I simply take the info given and respond after thinking about it logically.

                      Pa support as well as any other game out there will not issue iap without receipts. As iap bypass apps can generate custom receipts this is a secondary precaution just by some chance someone manages to bypass the server checks during the purchase process
                      Spreading bad information yet again!

                      Also whoever spends that much on an app deserves it, maybe you'll realize how stupid you are and grow up and get a life.

                      Comment


                      • #12
                        Re: PA/UE has gone too far

                        Originally posted by Subrux View Post
                        Spreading bad information yet again!

                        Also whoever spends that much on an app deserves it, maybe you'll realize how stupid you are and grow up and get a life.
                        There are people that spend a lot more on this "app", it has nothing to do with having a life or not. That was my golf club money, I decided I didn't need a new driver so I said wth why not. The point of this thread is to get people to STOP SPENDING! Nothing will change if we continue.

                        Comment


                        • #13
                          Re: PA/UE has gone too far

                          Originally posted by Tyler-ES View Post
                          There are people that spend a lot more on this "app", it has nothing to do with having a life or not. That was my golf club money, I decided I didn't need a new driver so I said wth why not. The point of this thread is to get people to STOP SPENDING! Nothing will change if we continue.
                          I say new golf club!!!!!! Or Xbox one with titanfall collectors edition!
                          I am not in danger, I AM THE DANGER!

                          Comment


                          • #14
                            Re: PA/UE has gone too far

                            Originally posted by Voodoo jester View Post
                            That comes from iTunes. Not pa..


                            I get that in dawn of the dragons and another one called kungfuhouse, air patriots. Gf gets them on candy crush
                            Exactly what I was gonna say.

                            Comment


                            • #15
                              Re: PA/UE has gone too far

                              We have already confirmed with Apple iTunes. We advise you once again to take the issue up with Apple as we do not directly handle monetary transactions. http://www.apple.com/support/itunes/

                              We can not further assist you in this matter.

                              This thread will be locked.

                              - Tank

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