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Server Maintenance

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  • Server Maintenance

    Underworld Empire will be down at the following times due to server maintenance.

    PDT: 5/23/2017 9:00p.m. – 5/24/2017 4:00a.m.
    5/24/2017 9:00p.m. – 5/25/2017 4:00a.m.

    GMT: 5/24/2017 4:00a.m. – 11:00a.m.
    5/25/2017 4:00a.m. – 11:00a.m.

    Please plan your in-game progress accordingly. We apologize for any inconvenience this may cause.
    And as a gesture of good faith we're giving you 500 Class Coins, 1 Energy Drink, 1 Stamina Drink, 1 Epic Recombinator once maintenance is complete.
    Last edited by ; 05-23-2017, 12:17 PM.

  • #2
    Re: Server Maintenance

    Thanks for the notification Duke 👌🏻

    Comment


    • #3
      Re: Server Maintenance

      I'm sure I am not the only one who questions the timing on this.

      Is there a specific reason why it is being done while we are making our rank pushes for end of season? It would have made more sense to do it 1st week of the new season from a player perspective.

      IE: Last week of season - potentially HUGE impact, first week of season, no big deal.

      If there is a solid technical reason why it must be done now, that is one thing, but the timing is just horrible.

      Comment


      • #4
        Re: Server Maintenance

        Originally posted by Quaranj View Post
        I'm sure I am not the only one who questions the timing on this.

        Is there a specific reason why it is being done while we are making our rank pushes for end of season? It would have made more sense to do it 1st week of the new season from a player perspective.

        IE: Last week of season - potentially HUGE impact, first week of season, no big deal.

        If there is a solid technical reason why it must be done now, that is one thing, but the timing is just horrible.
        Our server service provider have to update their hardwares, nothing we can do in time selection.Thanks.

        Comment


        • #5
          Re: Server Maintenance

          Q, I am not sure how many players are involved in a "rank push." I don't have any interest, and the maint is no big deal here.

          I would also suggest that if your empire is slacking off early in the quarter and then furiously rushing to the finish line, that they have a discussion about alternative approaches to making rank. I'm not sure that's the optimum approach, and I'm pretty sure it's not required.

          Then again, PvP and EvE are not a big deal to me, so I'll avoid telling you that your feelings are wrong or anything. Sic 'em.
          Just a bit analytical.

          Comment


          • #6
            Re: Server Maintenance

            Does a server update sound like a really good idea to everyone, or is it just me? Sometimes the response times on the games side try my patience.
            Just a bit analytical.

            Comment


            • #7
              Re: Server Maintenance

              I can not recall ever UE going down that long with the previous 2 owners. If it needs to be done then it needs to be done.

              Comment


              • #8
                Re: Server Maintenance

                Why PDT 7hrs down and GMT 19hrs???
                We're sleeping from 23:00~4:00 so it means 2 days Off to us. Rewards are always welcome but this time don't pay for our lost.

                *Can we have a preview about what gonna change? Lag fix? Less crash? More improves?

                *Any move that we have to avoid during maintenance? It's ok to start empire upgrades, class skills, techlab items or it's better to wait? Any risk If this stuffs are building during maintenance??
                Last edited by Chaos A.D; 05-23-2017, 12:07 PM.

                Comment


                • #9
                  Re: Server Maintenance

                  Originally posted by Chaos A.D View Post
                  Why PDT 7hrs down and GMT 19hrs???
                  We're sleeping from 23:00~4:00 so it means 2 days Off to us. Rewards are always welcome but this time don't pay for our lost.

                  *Can we have a preview about what gonna change? Lag fix? Less crash? More improves?

                  *Any move that we have to avoid during maintenance? It's ok to start empire upgrades, class skills, techlab items or it's better to wait? Any risk If this stuffs are building during maintenance??
                  1. Thank you Duke for the heads up.
                  2. I am also taking a break for 3 days, only collecting daily reward, safehouse and respect!
                  Last edited by Mobile Mob; 05-24-2017, 09:09 AM. Reason: delete off topic content

                  Comment


                  • #10
                    Re: Server Maintenance

                    Originally posted by analytical View Post
                    I would also suggest that if your empire is slacking off early in the quarter and then furiously rushing to the finish line, that they have a discussion about alternative approaches to making rank. I'm not sure that's the optimum approach, and I'm pretty sure it's not required.
                    I wouldn't call it slacking off so much as coming together when it counts most. We make a big deal out of season change. It's mostly a social thing where those who usually don't talk much due to schedule come catch up and drop tokens.

                    There was a discussion here on how it's the last wars that determine your ultimate placement for the season and because of such, we use it as an opportunity to reach for the brass ring and make time to check in with everyone.

                    We're not the only ones, I learned it from others. 😊

                    UWE_Duke - Thanks for the details there. Provider maintenance can be very ill-timed. I remember it lining up with a version launch on a project I was part of. If you're on dedicated server, I hope they don't virtualize you as it can be a real performance hit if another VM on your server does much of anything.

                    Comment


                    • #11
                      Re: Server Maintenance

                      Thanks for the heads up here and in game @Duke
                      Server maintenance is what it is.... hopefully things come back quickly and with better performance

                      Comment


                      • #12
                        Re: Server Maintenance

                        Server maintenance is a necessity and the majority of us will accept that.
                        The important thing is that you notified us, so thank you.

                        Comment


                        • #13
                          Re: Server Maintenance

                          Originally posted by Faustus View Post
                          Server maintenance is a necessity and the majority of us will accept that.
                          The important thing is that you notified us, so thank you.
                          Coming initially from the tech side. Specially programming I understand completely. This is something that is out of their control people.

                          Every minute the game is down is lost revenue, they don't want it down and technically they don't owe you anything for it having to be offline.

                          Comment


                          • #14
                            Re: Server Maintenance

                            Originally posted by Chaos A.D View Post
                            Why PDT 7hrs down and GMT 19hrs???
                            We're sleeping from 23:00~4:00 so it means 2 days Off to us. Re always welcome but this time don't pay for our lost.
                            We have a shutdown of 2 times 7 hours for both, PDT and GMT.
                            Why should there be a difference?!

                            Comment


                            • #15
                              Re: Server Maintenance

                              Main post edited
                              GMT was 4:00am~11:00pm when I made my reply.
                              I was wondering why 14hrs down to PDT and 38hrs GMT but looks like was a mistake already fixed.

                              Also I commented about rewards ndont pay it but I know they don't have to give us anything and I'll be thankfull just by have a better server running without lag and crashes.
                              My comment was about why the same thing (reward) since we got almost 3 times more downtime just because using a different way to check the clock. Lol

                              Comment

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