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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

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UE Server Problem 2017/03/09

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  • UE Server Problem 2017/03/09

    Dear Players,

    This morning one of our database servers refused to accept connection and caused massive lag. To prevent further damage, we put out the maintenance mode and start investigating the problem.

    I will update it here when we get the problem resolved.

    Thank you for understanding.


    Update: Game is back online, and so far the connection issue seems gone. However we didn't perform any fix for this, think it could be some legacy problem and may happen again some day. We will let the game running as there seems no problem with it for now, at the same time we will keep investigating the real problems behind this and prevent it from happening again.

    Update: I cut some unimportant traffic to the database for PvP battle list. Think it should help mitigate this issue. I'll keep monitoring the status for a while and see. I think due to the release of Birdie, PvP activity went up and caused this problem. I could be completely wrong.

    Update: 100 cc reward for whoever logs in today and part of tomorrow.

    Update: Cut off unnecessary database calls for home page and boss list (yours and public). Those pages should be loading faster now. Reply here to let me know if you see something wrong with these pages.

    Update: Fixed everything I could think of for this problem in the backend code. It could still be the physical server or network unstableness. I am probably the one who hate this the most. I hope the next EvE won't have the same problem. Crossing my fingers.

    Thanks,
    Last edited by UWE_Duke; 03-10-2017, 01:50 AM.

  • #2
    Re: UE Server Problem 2017/03/09

    Thank you. I would like to say you all have been Rockstars and very much on point. The communication has been outstanding. The in game PMs, forum threads. Thank you again.

    Comment


    • #3
      Re: UE Server Problem 2017/03/09

      Hoo-rah!!!... let's get this rolling, but take your time 😆😆😆 ... we're sure the empire we were slaughtering appreciates the life-line!! 😈
      sigpic

      Comment


      • #4
        Re: UE Server Problem 2017/03/09

        I was wondering why war was going so terribly, thanks for the update, do we get compensation this time as well?

        Comment


        • #5
          Re: UE Server Problem 2017/03/09

          Thanks for info

          Comment


          • #6
            Re: UE Server Problem 2017/03/09

            Do we have an estimated time things will be up and running again?
            Sincereley,

            The Babadook

            Comment


            • #7
              Re: UE Server Problem 2017/03/09

              Sh*t happens, appreciate the fact that you guys are working hard to better communicate and are clearly pushing forward lots of tweaks and new content which is such good news for those who have invested a lot of time/money in the game. Thanks!

              Comment


              • #8
                Re: UE Server Problem 2017/03/09

                Working fine again 😊Super thanks

                Comment


                • #9
                  Re: UE Server Problem 2017/03/09

                  It's not necessarily a legacy issue as this happened not so long ago after the changeover, so it clearly wasn't investigated fully then. It's good to see rapid responses but this isn't the first time and it cause a major issue mid war with us so I expect to see compensatory rewards being issued.

                  Comment


                  • #10
                    Re: UE Server Problem 2017/03/09

                    Thank you for the timely information Duke!

                    And the update!
                    Come join us
                    on the official
                    Underworld Empire Discord Server
                    https://discord.gg/ThdmzmJ

                    Comment


                    • #11
                      Re: UE Server Problem 2017/03/09

                      And 100 CC as a free gift.
                      👍🏼👍🏼👍🏼

                      Comment


                      • #12
                        Re: UE Server Problem 2017/03/09

                        Free Birdie for everyone

                        **ps thanks for the update ! really appreciated !
                        Last edited by kosau; 03-09-2017, 09:04 PM. Reason: forgotten to say thanks and typo :P

                        Comment


                        • #13
                          Re: UE Server Problem 2017/03/09

                          Guess the server issues never got fixed.

                          Comment


                          • #14
                            Re: UE Server Problem 2017/03/09

                            I've been having problems to login..." unexpected end of imput"

                            Comment


                            • #15
                              Re: UE Server Problem 2017/03/09

                              Free gift of 100 cc, then I'm only -100 coins behind. And zero xp. Hurray

                              Comment

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