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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.â€‌
- Do not use ill terms which are offensive to groups, do not “flameâ€‌, “troll.â€‌ or “hazeâ€‌.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
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- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create �sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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About Arena Rank # Updates after event is over

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  • About Arena Rank # Updates after event is over

    Arena rank players have been seeing on the fight list/reward scene is not real time sometimes. The leaderboard however, reflects the correct rank in real time and there is a data sync between these two when triggered by some events such as attacking someone.

    In Underworld Empire Major events, "calculating results" sometimes means the final player ranks need to be sorted out before we actually give out the rewards.

    As of now, I believe the player ranks are in-sync on both side (arena battle list and leaderboard). After some final checks we are going to give out the rewards. Please be patient.

    Thank you,

    Update: Rewards are started being given out. It may take a couple hours to process. Please be patient. If you didn't get the rewards by tomorrow, write in to customer support and they will help you.

    Update: I'm aware of the issue that rank 201 - 400 and 401 - 700 didn't get the Epic Crate shards yet. I'm working on it. Sorry for the delayed delivery. This should be done.

    Update: Picked up some information about system failed to give out daily reward token pack(s) to some players (totally 30, very random) because their character was busy at the moment. Some compensation was given out for this. Code was improved for this and won't be happening this frequent in future arenas.
    Last edited by UWE_Duke; 02-06-2017, 05:20 AM.

  • #2
    Re: About Arena Rank # Updates after event is over

    Thanks for the update Duke, and congrats on the event�� it seems to have gone pretty well.

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    • #3
      Re: About Arena Rank # Updates after event is over

      Thank you Duke, for future reference for those of us in the mosh pit for Tier Rewards 200-1500, you need to assume that your actual rank is a bit lower than the screen.

      I know that my 'final rank' was lower than originally stated and that I was a lot closer to the Top 200 than expected. So glad I didn't assume that I was safe especially when I could move 5 slots on 1 X. I knew we were all tightly bunched together.

      Same with my account that went Top 300. At the upper tiers, the spread tends to be much bigger and below that not as competitive at the same level as those in that 'middle group'.

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      • #4
        Re: About Arena Rank # Updates after event is over

        Thanks duke. Appretiate the comp to those that missed out a few daily tier refill packs.
        sigpic

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        • #5
          Re: About Arena Rank # Updates after event is over

          My rank was 200 levels higher. I wasted a lot. End of event read 1400 range. Ended up 1200. I wouldn't have wasted so much as I was only going for top 1500

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