Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

[UPDATE 6/10] 6/1 - Crashes on 5.1.1 iOS Status

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • [UPDATE 6/10] 6/1 - Crashes on 5.1.1 iOS Status

    Everyone,

    The team is well aware of the issue that occurs on older generation devices and iOS 5.1.1 on the following confirmed devices:

    Originally posted by UWE_Tank View Post
    - App Crashes on initial load on iOS 5.1 on (confirmed)iPod 3/4, iPad 1 (investigating 5/15)
    This is stated here on 5/14/15: http://underworldempireforums.com/sh...d-Known-Issues

    The team is aware that this is frustrating and an inconvenience. As explained by another team member:

    Originally posted by UWE_Renn View Post
    Hey OS 5.1ers!

    I can confirm that you'll be able to play Underworld again with our next client release.

    That said, as time goes on it becomes technically harder and harder to support older and older versions. There may be a point in the future when we need to intentionally cut off support for iOS 5 (this happened with iOS 4). If this does happen, we'll warn you wayyy ahead of time and won't release the new update to your device, so you'll still be able to play the game, but you won't be able to get new versions.

    I highly recommend upgrading to a device that supports a newer OS when possible. Not only will you have a better experience in Underworld, but you'll have all the most recent security updates and features offered by Apple. Right now iOS 7 and 8 make up 98% of active devices across the world. iOS 5 came out 2 full years before iOS 7 and is definitely showing its age [Apple doesn't even test it anymore when approving apps].

    tl;dr: iOS 5 will be fixed in the next version of Underworld Empire, but it is very old [in tech years] and you should really upgrade when you get a chance.

    UWE_Renn
    This was stated in that same thread on 5/22/15: http://underworldempireforums.com/sh...l=1#post131989

    The core issue has not gone away nor is it being ignored.

    While the team apologizes that it's not immediate, our team is well aware how this important to enable those that are playing Underworld Empire on older generation devices to play the game they enjoy. We understand that there has been issues that have developed lately and we apologize for that experience but we sincerely do appreciate that our community has done their best to be patient and understand the aspects the occur with a digital app that is as wide and live as Underworld Empire.

    UPDATE 6/10 @ 1:00 PM PST: Please take advantage of the 2.50 Update in the App Store for iOS as this should resolve the core issue that was reported.
    Last edited by UWE_Tank; 06-10-2015, 07:59 PM. Reason: dates
Working...
X