Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Transfer Android account to iOS

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Re: Game update v5.00

    Originally posted by Allwyn View Post
    If you can also confirm when the OS switching would be made possible... that can also help me... I have a phone which supports UE

    We didn't update Xcode to latest version coz it doesn't support IOS6. Trying to figure it out. Try restarting your iphone.
    We provide OS switching service now(a few opportunities for testing), please contact CS.
    Last edited by UWE_Duke; 11-08-2017, 12:04 PM.

    Comment


    • #17
      Re: Game update v5.00

      Originally posted by UWE_Duke View Post
      We didn't update Xcode to latest version coz it doesn't support IOS6. Trying to figure it out. Try restarting your iphone.
      We provide OS switching service now(a few opportunities for testing), please contact CS.
      As mentioned in the other thread that you guys are working on fixing this... that would be really amazng.

      As far as switching from Ios to ANdroid is concern I have raised a request and dealing with the CS team. I hope they are working on some solution.

      Lets hops for the best, if either of the things happen its a positive for me.

      Regards,
      Allwyn

      Comment


      • #18
        Re: Transfer Android account to iOS

        Originally posted by Allwyn View Post
        As mentioned in the other thread that you guys are working on fixing this... that would be really amazng.

        As far as switching from Ios to ANdroid is concern I have raised a request and dealing with the CS team. I hope they are working on some solution.

        Lets hops for the best, if either of the things happen its a positive for me.

        Regards,
        Allwyn
        Keen to hear how this works out.
        I’d like to get off the iOS bandwagon soon (plan ends in 2-3months). I’m pretty much still w Apple because of the 2 toons on my Game Center.

        Comment


        • #19
          Re: Transfer Android account to iOS

          I'll update the status here:

          After contacting the CS mentioning my problem and requesting them to change my toon from Ios to Android, here is whats happening :

          1 - Got a automated email form CS stating they will connect.
          2 - Someone from CS contacted asking charater details of IOS toon and my character in Android.
          3 - Send a reminder, awaiting response
          4 - No response yet, reminder 2

          To be continued...
          Last edited by Allwyn; 11-16-2017, 08:31 AM. Reason: update

          Comment


          • #20
            Re: Transfer Android account to iOS

            This would bring me back to the game full time. I stopped playing a lot and haven’t spent since my account is stuck on droid and I have iPhone

            Comment


            • #21
              Re: Transfer Android account to iOS

              Originally posted by ℳ°ℬىƬ∊ℛ View Post
              This would bring me back to the game full time. I stopped playing a lot and haven’t spent since my account is stuck on droid and I have iPhone

              As per the above advice, shoot customer service an email! And then let us know how it goes

              Comment


              • #22
                Re: Transfer Android account to iOS

                Originally posted by frsh View Post
                As per the above advice, shoot customer service an email! And then let us know how it goes
                Update:
                Wrote CS a week ago. They wrote me back right away and asked me for more information about the accounts I want transferred and the account I want them transferred to. Have not heard back since. It’s beem 1 week so far. I check everyday since it would bring me back to the game

                Comment


                • #23
                  Re: Transfer Android account to iOS

                  Originally posted by ℳ°ℬىƬ∊ℛ View Post
                  Update:
                  Wrote CS a week ago. They wrote me back right away and asked me for more information about the accounts I want transferred and the account I want them transferred to. Have not heard back since. It’s beem 1 week so far. I check everyday since it would bring me back to the game
                  2 weeks here no response 3 reminders shared already.

                  Comment


                  • #24
                    Re: Transfer Android account to iOS

                    Originally posted by Allwyn View Post
                    2 weeks here no response 3 reminders shared already.
                    So discouraging... my hopes are really high

                    Comment


                    • #25
                      Re: Transfer Android account to iOS

                      This is, indeed, very discouraging.

                      Literally staying w Apple because of this single game
                      Last edited by frsh; 11-22-2017, 03:16 AM.

                      Comment


                      • #26
                        Re: Transfer Android account to iOS

                        Originally posted by frsh View Post
                        This is, indeed, very discouraging.

                        Literally staying w Apple because of this single game
                        Same Here...I have to carry a Ipod for the game...

                        Comment


                        • #27
                          Re: Transfer Android account to iOS

                          Originally posted by Allwyn View Post
                          Same Here...I have to carry a Ipod for the game...
                          They have no clue how many people leave the game because of this. Me being one of them. (Kind of) I play periodically but definitely don’t spend a dime anymore because of it. I would pay a good amount of money to have them transferred to my main phone.

                          Comment


                          • #28
                            Re: Transfer Android account to iOS

                            Originally posted by ℳ°ℬىƬ∊ℛ View Post
                            They have no clue how many people leave the game because of this. Me being one of them. (Kind of) I play periodically but definitely don’t spend a dime anymore because of it. I would pay a good amount of money to have them transferred to my main phone.
                            UPDATE:
                            Just got an email back after 2-3 weeks. The customer service team is sending the information to the devs to start transferring process. Let’s pray that’s not another 2-3 weeks.

                            Comment


                            • #29
                              Re: Transfer Android account to iOS

                              Originally posted by ℳ°ℬىƬ∊ℛ View Post
                              UPDATE:
                              Just got an email back after 2-3 weeks. The customer service team is sending the information to the devs to start transferring process. Let’s pray that’s not another 2-3 weeks.
                              Thanks for the update!

                              Comment


                              • #30
                                Re: Transfer Android account to iOS

                                Originally posted by frsh View Post
                                Thanks for the update!
                                Another update!:
                                Process is moving much faster now. They just asked to verify email addresses.

                                Comment

                                Working...
                                X