Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Game crashes on Samsung Tablet during every war

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Game crashes on Samsung Tablet during every war

    Play the game all day with no crash but once a war starts it crashes non stop. Any reason. I've done all i can think of but issue isn't going away.

  • #2
    Re: Game crashes on Samsung Tablet during every war

    Issues still not fixed. I can play all day with no game crashes until a war starts. Then it crashes non stop and game shuts off and need 2 or 3 retry to boot. Is there a fix for this or what

    Comment


    • #3
      Re: Game crashes on Samsung Tablet during every war

      I play upon a Galaxy Note Pro 12.2 and have none of the issues that you describe.

      To help everyone out here, could you provide some more information?

      Specifically :

      What model of tablet you are using

      What version of Android OS you are running

      What version of UE you are running

      Any troubleshooting steps that you have taken yourself to remedy the situation (have you uninstalled/reinstalled or anything to try to sort this yourself?)

      This type of information can help narrow the issue down.

      This is also likely the information that you would be asked for if you submitted a ticket via the game which is likely your best path to a resolution here.

      Best wishes upon a quick solution to this for you!

      Comment


      • #4
        Re: Game crashes on Samsung Tablet during every war

        Hello,
        Here is the details. Again game runs fine until war is active. Then its crash upon crash.

        Tablet used: Samsung tab S2
        Model : SM -
        O.S: Android 7.0
        E U Version :

        So far I've deleted game and reinstall it, cleared cache, did a full hard reboot on tablet, cleared a as much space as possible on actual tablet, moved everything to ad card except E U , performed all available system cleans i could find. Not sure what else to do. Also still cant see any emojis in chat so lots of players i see are blank names.

        Comment


        • #5
          Re: Game crashes on Samsung Tablet during every war

          EU version is 5.20. Not sure y it deleted in above chat

          Comment


          • #6
            Re: Game crashes on Samsung Tablet during every war

            Originally posted by LeDiable View Post
            EU version is 5.20. Not sure y it deleted in above chat
            Perhaps you double posted and system erred out? I see it was deleted by you. I just undeleted it now.

            Originally posted by LeDiable View Post
            Hello,
            Here is the details. Again game runs fine until war is active. Then its crash upon crash.

            Tablet used: Samsung tab S2
            Model : SM -
            O.S: Android 7.0
            E U Version :

            So far I've deleted game and reinstall it, cleared cache, did a full hard reboot on tablet, cleared a as much space as possible on actual tablet, moved everything to ad card except E U , performed all available system cleans i could find. Not sure what else to do. Also still cant see any emojis in chat so lots of players i see are blank names.

            Comment

            Working...
            X