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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

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Generally, BE NICE. There is nothing wrong with being nice to each other.
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Didn't get my lt after buying favor points with limited offer.

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  • Didn't get my lt after buying favor points with limited offer.

    I bought 30 favor points and didn't receive my lieutenant from the limited time offer. order number MNW8B74DZ2...

  • #2
    Re: Didn't get my lt after buying favor points with limited offer.

    Originally posted by Rome3283 View Post
    I bought 30 favor points and didn't receive my lieutenant from the limited time offer. order number MNW8B74DZ2...
    Which promo was it? (LT?)

    Mine required that you bought the $9.99 pack minimum. (60 FP Victory Pack) I think they all do.

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    • #3
      Re: Didn't get my lt after buying favor points with limited offer.

      And you had to click the banner before buying, i've done this mistakes twice back then. You had to bought the promo by clicking from the banner first

      Comment


      • #4
        Re: Didn't get my lt after buying favor points with limited offer.

        Contact support via the in game link - it took me a bit of clicking but you can get to a message field and include your email

        Good luck!

        (if you can't find what you need, we can help more)
        Come join us
        on the official
        Underworld Empire Discord Server
        https://discord.gg/ThdmzmJ

        Comment


        • #5
          Re: Didn't get my lt after buying favor points with limited offer.

          If it was the Beginner's Limited promotion (lvl 1) then you have an issue because any amount of FP purchased will grant you the rewards.

          However, I believe all of the other promotions are $9.99 or more (60fp). You'll have to purchase the Victory Pack to get the rewards.

          I don't know if they'll refund you since you picked the wrong one, maybe though

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          • #6
            Re: Didn't get my lt after buying favor points with limited offer.

            Some offers need u to buy "120 favor". Unless it is the first in-Game promo ever u always need to buy more then the cheapest favor package

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