Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Taking our gear

Collapse
This topic is closed.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Taking our gear

    They give out gear as a reward, gear that allows more levels on LTs, you spend 200fp to level your LTs, go to sleep, the wake up and your gear is gone, your LT levels are reset and in exchange, they give you a couple refills... Not right.

    Talking about the shadow medallion rewarded for the boss heist.
    Last edited by T-Stok; 12-18-2017, 01:50 PM.

  • #2
    Re: Taking our gear

    The final reward on the heist boss was Shadow Armor at first. This is far too OP of a reward and was given out in error. I was a bit shocked given that I have grinded out only 2 on the 5 toons. 2 others are closing in and the Super LSI will get worked on after the other 4 get theirs.

    Comment


    • #3
      Re: Taking our gear

      Not sure how to get a refund on stacked refills?? Since there isn’t a specific purchase this was tied to. Nevertheless, this was very poor. And my minis who didn’t finish the heist also got the 2 refills. So basically my main who did, hasn’t been compensated at all really.

      Comment


      • #4
        Re: Taking our gear

        Similar thread on issue was merged. Off topic posts deleted.

        I have also asked Devs to please comment on this matter. Cheers.

        Comment


        • #5
          Re: Taking our gear

          Yeah I spent about 26 stam fills (main is BSI) to finish in the first 2hrs. As most of my LTs are Shadow the reward was definitely wanted & appreciated when I got it.

          Now I'm down all those refills & have no medallion. While my mini LSI which hasn't even finished the 2nd boss also got the same compensation??

          I can see that there was an error made here but why am I being put out due to it?

          Comment


          • #6
            Re: Taking our gear

            Originally posted by frsh View Post
            Yeah I spent about 26 stam fills (main is BSI) to finish in the first 2hrs. As most of my LTs are Shadow the reward was definitely wanted & appreciated when I got it.

            Now I'm down all those refills & have no medallion. While my mini LSI which hasn't even finished the 2nd boss also got the same compensation??

            I can see that there was an error made here but why am I being put out due to it?
            I agree completely!

            Comment


            • #7
              Re: Taking our gear

              2 Shadow Rubies are even better than 1 Shadow medallion(8:5). If you're only care about the rarity, I recommend you to share your phone parts with friends and smash the Underworld Legends together.
              Thanks.

              Comment


              • #8
                Re: Taking our gear

                That’s a rather tone deaf response and it entirely misses the point. With no communication from the devs how do we know that the shadow medallion wasn’t the intended reward which you guys then changed after realising how many people were getting it? It’s a matter of trust and you have lost an awful lot of it because of this.

                And what about the people who spent money on the “event” only because the shadow medallion was in offer just to be told “Bad luck, you don’t get to keep the shadow medallion. Have 2 copies of an item you weren’t interested in and 2 refills as compensation” that’s just a slap in the face.

                Comment


                • #9
                  Re: Taking our gear

                  Originally posted by UWE_Duke View Post
                  2 Shadow Rubies are even better than 1 Shadow medallion(8:5). If you're only care about the rarity, I recommend you to share your phone parts with friends and smash the Underworld Legends together.
                  Thanks.
                  Not if I have 5 Shadow LTs seated in an attack based seating layout.....
                  It’s the extra 5lvls
                  Last edited by frsh; 12-19-2017, 06:48 AM.

                  Comment


                  • #10
                    Re: Taking our gear

                    I didnt leave this thread open for people to BASH devs or incite forums.

                    I left thread open for civil and respectable discussion.

                    We can make recommendations on what we would like or what we expect but please stop the BASHING and ATTACKS!

                    Cheers.

                    Comment


                    • #11
                      Re: Taking our gear

                      It's about the fact that you gave an item that increased levels, people spent money to level those LTs, then you took back the item and reset the LT levels. That's not right. You really think you can level your shadow Lts with 2 refills?? That's a joke. They paid money to progress the game, you took back that progress and then say something like this.. Ridiculous.

                      Comment


                      • #12
                        Re: Taking our gear

                        Originally posted by T-Stok View Post
                        It's about the fact that you gave an item that increased levels, people spent money to level those LTs, then you took back the item and reset the LT levels. That's not right. You really think you can level your shadow Lts with 2 refills?? That's a joke. They paid money to progress the game, you took back that progress and then say something like this.. Ridiculous.
                        I agree that the 2 refills is not enough but decided to move past it after i asked Duke why this was done. I was excited to see the medal pop up when i finished the event under 15mins and upset to lose it but chose to move on from it. Others are rightly upset but the key is how to express this without bashing devs.

                        Comment


                        • #13
                          Re: Taking our gear

                          Originally posted by chelsea View Post
                          I didnt leave this thread open for people to BASH devs or incite forums.

                          I left thread open for civil and respectable discussion.

                          We can make recommendations on what we would like or what we expect but please stop the BASHING and ATTACKS!

                          Cheers.
                          Unless there was a deleted post, I don't think there is any bashing going on here. The players here, including myself, are sick of the switcheroo that took place during this event and previous events. I would have not even attempted the event if I had known that the item would be changed. It is not the players' faults that a mistake was made on Gaea's end, so the players should not be penalized.

                          I spend hundreds on this game each month for my toons. I am at the point now that if this situation is not rectified, that I will quit the game and put my money towards something else. I have no faith in Gaea anymore.

                          Comment


                          • #14
                            Re: Taking our gear

                            Originally posted by Melvin005 View Post
                            Unless there was a deleted post, I don't think there is any bashing going on here. The players here, including myself, are sick of the switcheroo that took place during this event and previous events. I would have not even attempted the event if I had known that the item would be changed. It is not the players' faults that a mistake was made on Gaea's end, so the players should not be penalized.

                            I spend hundreds on this game each month for my toons. I am at the point now that if this situation is not rectified, that I will quit the game and put my money towards something else. I have no faith in Gaea anymore.
                            You answered your query in terms of if there is a deleted post because some of the off topic and non constructive/ bashing ones were removed. I will continue to leave this thread open to see what comes of it and close it only if it becomes totally unproductive.

                            Cheers all.

                            Comment


                            • #15
                              Re: Taking our gear

                              I personally am not upset that the medallion change came in place for the ruby. However, after I received the the medallion I quickly bought the $50 pack to level the lts. I woke up to all the levels reset. So essentially my $50 was stolen from me. This is a really bad look that I now have to hope apple will even refund my money for the mess up from this game.

                              Comment

                              Working...
                              X